By Annette Temmhoff

Leaders that are self-aware are more effective managers as they recognise that they possess particular strengths and areas for improvement. Gardener (1983) indicates there are seven areas of intelligence:

  • Logical-mathematical: the ability to think logically, reason deductively and detect patterns
  • Linguistic: the ability to clearly express oneself and effectively use and manipulate language
  • Spatial: to create and manipulate mental images to thereby solve problems
  • Musical: ability to recognise and create musical tone, pitch, and rhythm
  • Bodily kinaesthetic: ability to use one’s mental abilities to coordinate bodily movements
  • Intrapersonal: ability to understand one’s own emotions and motivations
  • Interpersonal: ability to understand and discern emotions and intentions in others

Few Leaders excel in all these areas.  The latter two of these intelligences are key components of emotional intelligence.  When a leader has well developed intrapersonal skills, they are more likely to recognise their own strengths and areas for development with respect to the seven intelligences.  Further, when they have well developed interpersonal skills, they are then more able to draw on the expertise of others when they recognise strengths in them that they personally don’t excel in, thus creating more diversified and high performing teams.

When Leaders understand their own personalities and how they differ from others, they respect individual differences and capitalise on these differences rather than insisting that their way of doing things is the only right way.  Of course, the expression of personality does have an interaction effect with context. A Leader that is attuned to their own and their employee’s personalities and emotions can detect when they or one of their employees is exhibiting signs of stress by behaving in ways that are uncharacteristic for them, often referred to in the in the MBTI® literature as being “in the grip” (Briggs-Myers, et al, 1999; Quenk, 2000).

Awareness of one’s own levels of emotional intelligence is crucial for any Leader.  Unlike personality, which remains relatively stable over time, emotional intelligence can be developed.  This is important for Leaders because research shows that higher emotional intelligence is correlated with effective leader performance, higher levels retention, engagement, and discretionary effort in their direct reports. It also facilitates stress resilience, a key requirement for any Leader.

As both an MBTI® and Emotional Intelligence (EQi2)® practitioner, it is gratifying to work with Leaders who make the effort to develop their self-awareness and emotional intelligence and become more effective personally and in leading their teams.

Contact GAT Consulting to find out how we can help you and your team develop better self-awareness and emotional intelligence. info@gatconsulting.com.au

Bibliography

Arnold, J. & Randall, R. (2010) Work Psychology – Understanding human behaviour in the workplace, 5th ed. Pearson Education Limited, England.

Briggs-Myers, I. McCaulley, M.H., Quenk, N.L., Hammer, A.L. (1999) MBTI: A Guide to the Development & Use of the Myers-Briggs Type Indicator. Consulting Psychologists Press, Melbourne.

Costa, Paul T., McCrae, Robert R., Kay, Gary G. (1995).  Persons, places and personality: Career assessment using the Revised NEO Personality Inventory.  Journal of Career Assessment. 3(2), 123-139.

Gardener, H. (1983). In Arnold, J. & Randall, R. (2010) Work Psychology – Understanding human behaviour in the workplace, 5th ed. Pearson Education Limited, England.

Greenberg, J., & Baron, R. A. (2003). Behavior in organizations. 8th ed. pp.81-109. Pearson Education. New Jersey.

Palmer, B. & Ginac, G. (2011). The impact of emotionally intelligent leadership on talent retention, discretionary effort and employment brand. Industrial and Commercial Training. 44(1). pp.9-18. Emerald Group Publishing Limited.

Rajah, R., Song, Z. & Arvey, R. (2011). Emotionality and leadership. Leadership Quarterly. 22, pp.1107-1119.  Elsevier Inc.

Quenk, N. (2000). In the Grip: understanding type, stress and the inferior function. 2nd ed. CCP, Inc, California.

Schneider, T., Lyons, J. & Khazon, S. (2013). Emotional intelligence and resilience. Personality and Individual Differences. 55, pp. 909-914. Elsevier Ltd.

 

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